Frequently Asked Questions

Yes, working with our team we can help turn your block around.

Block management is where an external company ensures the smooth running of your property (block). Often they are appointed by the freeholder, landlord or the Residents’ Management Company (RMC) to act on their behalf.

As your Managing Agent, we do! We are on-call 24 hours a day, so your freehold maintenance matters can be actioned with expediency.

Yes, as well as small residential blocks we also manage mixed-use and small commercial buildings.

A Residents Management Company (RMC)  is sometimes set up at the start of the development by the developers or it may come about by the leaseholders acquiring the Freehold.

The RMC has responsibility for providing all of the services to the site as set out in the Lease. These include such items as building insurance, communal area cleaning, landscape maintenance and general maintenance and repairs.

Generally, all owners of properties within block wear two if not three hats - leaseholder, member and some will also be directors.  The directors represent the interests of the members. 

It is common for the directors of the RMC to appoint a Managing Agent to act on behalf of the RMC.

Like all directors, RMC directors have statutory and fiduciary duties they must comply with.

RMC directors are elected by the other members (or shareholders) and are able to make various decisions with regard to the provision of services to the site such as setting the budget within the parameters of lease requirements.  They are also responsible for selecting (and changing)  service providers. 

The Directors also sign the accounts each year. 

Further information on the role of a Company Director can be obtained from the Companies House website.